Reference

How bat88 Handles Your Personal Information

This Privacy Policy covers what data bat88 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our mobile platform.

Account data protectedPayment info handled securelyYour rights, clearly statedContact us to request changesApplies where local law permits

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

bat88 applies a practical, account-level approach to data security. Your payment details, session history and identity information are handled with the same care we put into the platform itself — because fast, frictionless access only works when your data is held responsibly. Here is how we approach it day to day.

Secure Data Storage

Your account information and payment records — including JazzCash, Easypaisa and Raast transaction references — are stored with encryption applied at the database layer, reducing exposure if any single system is compromised.

Cookie and Session Policy

We use session cookies to keep you logged in across your mobile browser and the Android app. Preference cookies remember your deposit method so you do not re-select JazzCash or Easypaisa each time you return.

Account Access Controls

Login is protected by OTP verification sent to your registered mobile number. If a login attempt comes from an unrecognised device, we flag it before the session is permitted to continue.

Data Retention and Deletion

We retain your account data for as long as your account is active and for the period required by applicable law in your eligible region. Once that period expires, personal identifiers are removed from active records.

What We Collect and Why We Need It

bat88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, contact number, email address and the payment method you choose — whether that is JazzCash, Easypaisa or Raast. This data is used to verify your identity, process deposits and withdrawals, and keep your account secure. We do

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not sell your personal information to third parties. Technical data such as your device type, browser session and IP address is logged automatically to protect against unauthorised access and to maintain the performance of our mobile platform. If you contact our support team, that conversation record
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is stored so we can follow up accurately. Data tied to your payment transactions — including wallet references from JazzCash, Easypaisa or Raast — is retained for the period required under applicable financial and legal obligations. You may request a copy of your stored data or
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ask us to correct inaccurate details at any time. Availability of this service depends on local law and eligible regions in Pakistan.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how your data is stored, want to request a correction, or need to understand what information we hold on your account, our support team is available to help. You can reach us through live chat on the bat88 mobile site, by email, or through the in-app support panel on Android. Response times may vary based on query volume, but we aim to acknowledge every data-related request promptly and resolve it as quickly as the process allows.

Live Chat Open the chat panel on the bat88 mobile site or Android app and describe your data request. Our team will verify your account before making any changes.

Email Support Send your data query to our support email address listed in your account settings. Include your registered contact number so we can locate your record quickly.

In-App Help Panel From the Android app, go to Account, then Help to submit a privacy or data request directly. This path keeps your request tied to your verified session.

Common Questions About Your Privacy on bat88

These are the questions we get most often about how your data is managed. If your question is not covered here, use the live chat or email channels listed above to reach our support team directly.

We collect your name, mobile number, email address and the payment method you register — JazzCash, Easypaisa or Raast. Device and session data is also logged automatically for security purposes.

We do not sell or share your personal data with third-party marketing companies. Data may be shared with payment processors like JazzCash or Easypaisa only as far as needed to complete your transaction.

Submit a data access request through live chat or email from your registered account. We will verify your identity first, then provide a summary of the personal data we hold for your account.

You can request deletion of your account data. We will remove personal identifiers once any legally required retention period has passed. Payment records linked to Raast or Easypaisa may need to be kept longer under financial regulations.

Session cookies keep your login active across your mobile browser and app. Preference cookies remember settings like your chosen deposit method so returning to bat88 is quicker on each visit.

Inactive accounts retain data for the period required by applicable law in your eligible region in Pakistan. After that period, personal identifiers are removed. You can contact support to ask about your specific account status.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appbat88 App InfoRaast Paybill

How bat88 Handles Your Personal Information

How We Protect and Manage Your Information

Secure Data Storage

Cookie and Session Policy

Account Access Controls

Data Retention and Deletion

How to Contact Us About Your Data

Common Questions About Your Privacy on bat88

01 What personal data does bat88 collect when I open an account?

02 Does bat88 share my data with other companies?

03 How can I request a copy of the data bat88 holds on me?

04 Can I ask bat88 to delete my personal information?

05 How does bat88 use cookies on the mobile site and Android app?

06 What happens to my data if I stop using my account?

Privacy Policy

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